faqs
Where do you ship ?
We ship across Europe and internationally. Delivery times vary depending on your location.
What is your return policy ?
You can return your order if you're not satisfied. To proceed and find out more details, please contact us directly and we'll guide you through the process.
Where are your products made ?
All UnaVela products are designed in-house in France. They are manufactured in China, with materials and processes selected to meet our quality and finishing standards. Every design is owned and patented by UNAVELA.
Why aluminium ?
Aluminium is one of the most durable, lightweight, and recyclable materials available. We chose it because it allows for precise machining, a clean aesthetic, and products that genuinely last. Every piece in our collection is finished with a protective anodisation that makes it resistant to corrosion, scratches, and daily use.
Is there a warranty ?
All our products are covered under the standard European warranty. If something isn't right, reach out and we'll make it right.
How can I contact you ?
GO to the Contact section on our website and send us a message. We typically reply within 24 hours.
